Samsung Electronics America

Sr. Key Account Manager - Visual Displays (REMOTE)

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Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate. Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible.

Role and Responsibilities

This position will have thorough understanding of the Samsung Business Group customer base within the assigned account base/territory. Manage relationships and drive sales revenue to identified key end users in conjunction with our strategic B2B channel partners.

This includes maintaining and enhancing the Samsung relationship and product breadth within these identified accounts by;

  • Identifying key decision makers along with C-level and develop relationships
  • Developing and planning account and product strategies
  • Negotiate and close opportunities
  • Maintain total customer satisfaction

Roles and Responsibilities:

  • The Key Account Manager manages new and existing national targets and identifies incremental business within a fixed set of named accounts. The Key Account Manager works one-on-one within multiple departments of an account to uncover new business opportunities and works with our B2B Channel/Solution Providers to negotiate competitive pricing. The Key Account Manager is responsible for uncovering multiple business opportunities within a named account and working those projects through all phases of the sales cycle.
  • Integral to this role is the ability to collaborate with distribution, channel partners, internal account managers, supply chain, operations and marketing departments. The overall objective is to drive a greater awareness and acceptance of Samsung’s full product portfolio into strategic corporate end user accounts within the Hospitality sector, while achieving sales targets across Samsung product categories. Identify, develop, maintain, and leverage key decision maker/ C -level relationships within key strategic end-customers.
  • Responsible for creating and delivering compelling sales presentations. Develop and maintain partnerships between the company and end-customers through the management of sales process, negotiation of contracts and ongoing technical support relationships. Report on all sales activity and provide assessment of revenue opportunity along with model and unit forecast.
  • Drive awareness and maintain working knowledge of Samsung’s product IT B2B product portfolio (Smart Signage, Desktop Monitors, Indoor/Outdoor LED, Hospitality TV, Outdoor Displays, Video Walls, eBoards & Content Management Systems), vertical solutions, and business market trends. Perform long range planning to increase product placement, customer satisfaction and sales growth for long term results and achievement of assigned sales targets
  • Responsible for maintaining weekly/monthly/quarterly reports and ensuring any/all deadlines are met when requested.
  • Work independently and travel up to 70%+ of the time

Skills and Qualifications

  • Bachelor's Degree or equivalent experience with a minimum of 10 years of direct sales experience is required
  • 12+ years of experience with Display B2B outside sales calling on End Customers
  • Must possess a strong knowledge of industry products and market intelligence
  • Excellent organizational and planning skills
  • Strong verbal and written communication skills
  • Strong analytical skills
  • Ability to travel within assigned account base and geographic territory
  • Operational knowledge working on a CRM platform
  • Microsoft Office skills required

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

  • Seniority level

    Mid-Senior level
  • Employment type

  • Job function

    Sales and Business Development
  • Industries

    IT Services and IT Consulting, Software Development, and Retail

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